• Chidozie Uzoezie

Malaysia Airlines Extends MHflypass and MHshuttle to Firefly

Malaysia Airlines has announced that its exclusive products, MHflypass Malaysia and MHshuttle, are now expanded, allowing passengers to enjoy exclusive privileges and worry-free travel within Firefly's selected domestic network.

The new MHflypass Malaysia offering complements Malaysia Airlines' existing coverage and adds greater flexibility and convenience to best suit various passengers' travel needs by providing a fixed-rate pass to a wider domestic destination, as well as the option to travel via direct Firefly flights to/from Sultan Abdul Aziz Shah Airport, in Subang, Petaling Jaya.

Meanwhile, MHshuttle will benefit customers especially those commuting frequently between Singapore and Malaysia with the option to fly between Kuala Lumpur International Airport and Changi International Airport, operated via Malaysia Airlines, or from Sultan Abdul Aziz Shah Airport to Seletar Airport via Firefly flights.

This latest announcement is timely as Firefly recently resumed its twice-daily flights to Seletar Airport, suspended since March 2020 owing to the COVID-19 pandemic. All MHflypass Malaysia holders can make the most of the Malaysian Hospitality experience with one-year validity and no blackout periods.

Customers will have access to the same unlimited free date change, allowing them to make changes to their schedules at no additional charges. Meanwhile, the Go-Show Flexibility benefit will allow customers to board an earlier aircraft with the same travel schedule, subject to seat availability.

Other exciting privileges include the MH Economy Flex tier perks, such as priority check-in, priority boarding, Priority Baggage available for Firefly domestic flights at selected stations and free seat selection, which offers a complete seamless travel experience, whether for business or pleasure.

Additionally, passengers are entitled to complimentary meals, snacks, and beverages, as well as an additional baggage allowance of 35 kilograms (kg) of checked baggage and 7kg of cabin luggage.

To enjoy MHflypass Malaysia, customers must sign up as an Enrich member. MHflypass Malaysia can be purchased through Journify website.

In addition to MHflypass purchase, Journify, a highly personalised travel experience platform by Malaysia Aviation Group also offers customers easy access to information and knowledge to 'discover' places of interest, 'plan' a bespoke experience, and a marketplace where they can 'shop' for wide range of products and other services such as Journify2U at KL International Airport, that allows customers to purchase products on its dedicated website or app and have it delivered to them at the boarding hall. 

Centred around time-saving opportunities for frequent travellers, MHshuttle also boasts a variety of benefits.

These include the Go-Show Flexibility and free flight date changes. Guests travelling on MHshuttle can also enjoy dedicated priority check-in, a 35kg baggage allowance, on-board meals, and free seat selection among other conveniences.

In addition to the above benefits, a Business Shuttle selection is available for travellers who wish to enjoy more perks, including an extra 15kg of baggage allowance (total of 50kg), and increased Enrich Points accrual.

Guests who have purchased standard MHshuttle tickets may upgrade to Business Shuttle using Enrich Points. MHshuttle and Business Shuttle are available on both Malaysia Airlines and Firefly flights, only on direct flights between Kuala Lumpur and Singapore.

These fares can be purchased via all Malaysia Airlines and Firefly appointed travel agents, as well as Malaysia Airlines and Firefly ticket offices, call centres and websites (Malaysia Airlines official website and Firefly official website).

Photo credit: Jetphotos

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