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  • Chidozie Uzoezie

Virgin Atlantic to Trial IATA Travel Pass and TrustAssure



Virgin Atlantic has taken a major step forward towards the introduction of digital health passes by partnering with IATA Travel Pass and TrustAssureTM to launch two separate, complementary trials to streamline customer journeys.


From 16 April the airline will commence a one-month trial of the IATA Travel Pass on its popular London Heathrow-Barbados services, in close collaboration with the Government of Barbados, which will accept the Pass at its border.


Customers travelling for permitted reasons on flights VS131 from London Heathrow to Barbados will be invited to participate in the trial by downloading the IATA Travel Pass on their smartphone.


Using the app they can create a digital ID comprising their profile photo and passport information and upload their Covid-19 credentials, selecting relevant flight information.


The IATA Travel Pass is at the forefront of digital health pass solutions being developed, allowing customers to verify that they meet the health criteria needed to travel between certain countries, with evidence of a negative Covid-19 test. Future versions of the app will also incorporate vaccine records.


The free app is currently being considered by governments around the world to support the restart of international travel at scale and Virgin Atlantic will seek approval from the UK Government to expand the trial, to accommodate customers arriving at the UK border on Barbados-Heathrow flights.


From 29 March, customers travelling to Virgin Atlantic’s US destinations will be able to verify Covid-19 test results digitally, utilizing TrustAssure’s robust artificial intelligence (A.I.)-based solution.


Each customer’s pre-departure test documentation can be securely uploaded via its mobile-optimized website, in advance of their flight, and validated using A.I. in less than two minutes.


The technology has already proven extremely effective in development and trials by Virgin Atlantic’s Joint Venture partner, Delta Air Lines. Once confirmed, customers receive a QR code with a green verification, meaning they can proceed quickly through Check-In.

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