Summer Travel: What to Know if You Are Flying with Delta

Delta is helping SkyMiles Members and customers stay ahead at every stage of the journey. Whether you’re new to Delta or a Million Miler, read on for how to get the most from your Delta journey this summer — from app features that simplify the day-of experience to onboard entertainment through Delta Sync and smart tools that have your back when plans change.

If you’re not already a SkyMiles Member, consider joining for free before your next trip – it’s the easiest way to access tools and benefits designed to make your day-of travel easier.

What to know before you go

It starts with the app: The Delta app streamlines your day-of travel, from check-in to real-time updates, so you can move through your journey with confidence and manage it all in one place.

Last year, more than 97% of Delta’s most loyal customers—Platinum Medallions and higher-- used the app when traveling, and feedback shows that customers who use the app consistently report higher satisfaction than those who don’t.

Pro tip: Check in on the app before arrival at the airport and enjoy access to expedited App Bag Drop lanes, now available at 20 airports, including all Delta hubs.

Complete travel requirements ahead of time

Traveling internationally? You can scan and save your passport and upload US/CAN residency cards directly in the app before check-in, saving you time and hassle at the airport.

Plus, see personalized travel requirements for your destination (e.g., visas or new entry requirements) right in the app—so there’s less guesswork for international itineraries.

Opt in to TSA PreCheck® Touchless ID

Now live at more than 60 airports, Touchless ID lets eligible SkyMiles Members move through bag drop and security without showing a physical ID, saving time pre-security.

With your passport scanned and saved to your profile, you can also add your Known Traveler Number (KTN) to your SkyMiles profile in the Delta app, which allows you to opt in to Touchless ID for your current and future trips.

Need quick details about your trip? Delta Concierge, the AI-powered in-app assistant exclusively for SkyMiles® Members, is currently available to select eligible app users, and will roll out to all eligible customers by the end of summer.

Delta Concierge, currently in Beta, supports you with every use, surfacing quick answers to questions about your trip, SkyMiles status and more. Recent updates allow you to cancel your flight with ease, should your plans change.

Plus, if your flight is impacted by weather or other operational changes, Delta Concierge will serve up alternative options and help you easily select a different flight.

Time out: Managing your travel when unexpected delays occur

More options when plans change: When travel doesn’t go as planned, the app keeps you in the driver’s seat. Customers can rebook eligible flights directly through the app, including nearby airports, and list themselves standby for earlier flights.

Coming later this summer, expanded standby options will be available for customers with flexibility to travel to select nearby locations (e.g., JFK instead of EWR). Customers who take advantage of the standby option in the app will be assigned as soon as a seat opens up, confirming their travel plans that much sooner.