South African Airways Updates Customers on Flight Delays

South African Airways (SAA) has updated its customers and stakeholders regarding the jet fuel supply shortage experienced at OR Tambo International Airport in the early hours of Wednesday, 28th December 2022.

The technical problem of supplying the fuel from the storage system which is operated by the Airports Company of South Africa (ACSA) had impacted all airlines including SAA. SAA is pleased to confirm that the problem has been resolved. The situation was unprecedented and beyond the airlines control.  

Only OR Tambo international airport was affected by this problem, however, since aircraft perform rotations and return from their destinations the impact of the delays was also felt by passengers to or out of Cape Town, Durban, and some of the airline’s regional routes.

SAA flights were delayed by a maximum of three and a half hours. By the end of the day, all passengers were assisted to reach their destinations. SAA thanks its customers for their patience and understanding.

According to the airline, no further delays attributable to jet fuel supply are anticipated ahead of the New Year peak period.

Access SAA’s updated flight schedule on www.flysaa.com for all flights and best fares.