- Chidozie Uzoezie
British Airways Launches ‘Book With Confidence’ Customer Policy
British Airways is leading the way as the first UK airline to waive its change fee, giving customers the flexibility to delay travel that is booked during the next two weeks.
The policy will be available for new bookings made between Tuesday 3 March 2020 and Monday 16 March 2020.
As some customers are facing uncertainty when booking travel at the moment, the airline has introduced the policy to give its customers more confidence, across any of its routes.
The ‘book with confidence’ policy covers all British Airways routes with changes available right up to departure. Any fare difference due to a date change will still apply.