Emirates Opens Japan’s First Dedicated Travel Store in Osaka

Emirates has officially opened its Japan’s first dedicated travel store in Osaka today, bringing its signature hospitality even closer to customers in the Kansai region.

Strategically located in Osaka’s bustling commercial district, the Emirates Travel Store spans 110 square meters and offers customers a dedicated space to plan their journeys with personalized service.

With a multilingual team on hand, the store caters to both Japanese and international customers, providing expert assistance on flight bookings, travel-related information, and curated itineraries.

The store has been thoughtfully designed to embody modern luxury and comfort, exuding a warm and relaxed atmosphere. Soft beige lounge chairs, paired with sleek, contemporary furnishings, create a welcoming setting for customers as they are served by dedicated Emirates travel consultants.

The store also offers a self-service kiosk and a new personalised Queue Management system for added convenience, as well as a selfie mirror that includes unique backgrounds of popular destinations served by Emirates.

Emirates currently operates daily flights to Osaka Kansai, Tokyo Narita, and Tokyo Haneda – offering its retrofitted aircraft with enhanced products across its entire Japanese network.

Customers can visit the Emirates Osaka Travel Store (3-2-2 Umeda, Kita-ku, Osaka) from 11:00AM to 1:00PM and 2:00PM to 7:00PM, Monday through Friday, with a break from 1:00PM to 2:00PM. The store is closed on weekends and during public holidays.