FLIGHT REVIEW: Ethiopian Airlines: Dublin-Addis Ababa-Johannesburg
Dublin to Johannesburg via Addis Ababa return. Everything about Ethiopian Airlines is just about average. Do not have any high expectations for the in flight service of food and entertainment, seats are uncomfortable, toilets are not cleaned, I noticed this on all my 4 flights throughout my trip.
The planes are not clean, although the Boeing 787's are relatively new. My biggest issue was at the airport on my way home transiting through Addis Ababa.
The airline would allow me to carry three duty free bottles of alcohol that I had bought onboard the plane, one I had bought in Addis Ababa and the others in Johannesburg, in an airport secure bag used for transit, I was forced to check them on with cargo and all smashed of course when I collected at the other end.
The staff were rude and unhelpful and could not give an explanation as to why I could not carry these - I've travelled a lot and never had this issue. I emailed the airline to three different emails and have not received any reply at all.
I will not fly with this airline again, although a little cheaper than others, I would sacrifice some extra money to fly an alternative route.
Reviewed by James Moran on airlinequality.com