- Chidozie Uzoezie
PaxEx: Ethiopian Airlines Unveils My Sheba Space
Ethiopian Airlines has enhanced the onboard experience of economy class passengers with the introduction of a new digital option dubbed 'My Sheba Space.'
The new service enables economy class travellers to purchase one or more empty seats on board to get extra space and relax, giving them the feeling of being in control of their journey.
With bundled on-demand services and predictive intelligence, My Sheba Space will offer passengers extra space with a reasonable top up starting from $30.
My Sheba Space is not just about letting passengers pay extra to guarantee an empty seat next to them, it is about the airline's unwavering commitment to offer diversified options in line with changing customers’ demands.
My Sheba Space requires a 72-hour window before flight time to secure extra seat and is
accessible on Ethiopian Airlines website and mobile app for convenience.
Ethiopian had responded to COVID -19 pandemic by introducing passenger safety
guidelines implementing social distancing and sanitization measures in its ultra-modern Addis Ababa Bole International Airport and within the aircraft.
Reducing aircraft capacity and the introduction of end-to-end passenger journeys are among the initiatives Ethiopian has taken in its continued pursuit for elevated customer experience.