top of page
Search
  • Chidozie Uzoezie

South African Airways Apologizes to Passengers For Accra Incident


South African Airways (SAA) has apologized to passengers for the inconvenience and anxiety caused to customers who flew from Johannesburg and Accra to Washington D.C. on Sunday.

According to SAA, two unconnected incidents contributed to the delay in departure from Accra on Sunday night. The first was damage to the aircraft door and a technical problem which led to a decision to night-stop in Accra whilst waiting for a replacement aircraft.

SAA operated a scheduled flight, SA 209 on Sunday from Johannesburg to Washington D.C. via Accra. The flight operated normally from Johannesburg to Accra using an Airbus A330-200.

Whilst on the ground in Accra, there was a delay which lasted for approximately three hours after an aircraft door was damaged by a catering truck operated by SAA’s service provider at that airport. The aircraft door was fixed, inspected and found to be in working order to operate.

The stop-over in Accra en route to the United States is part of SAA’s operations in that market and serves to offload and pick up passengers as well as to refuel.

After refuelling, the aircraft took off en route Washington at approximately 03h13 UTC, but soon returned to Accra when the cockpit crew noticed that the aircraft was experiencing a technical problem. The crew landed the aircraft safely and the flight to Washington was discontinued.

Contrary to reports on social media and other platforms, South African Airways reiterated that there was no fire in the cockpit, and none of the 223 passengers and crew onboard was injured.

South African Airways provided hotel accommodation to its customers in Accra and provided other services to mitigate the impact of the inconvenience to our passengers.

In addition, South African Airways dispatched a replacement aircraft from Johannesburg to Accra to fly the passengers to their final destination.

The flight departed from Accra at 18h01 UTC on Monday, operated as SA9209 and has landed in Washington D.C. on Tuesday at 04h21 UTC.

The affected aircraft is still on the ground in Accra and is being attended to by the technicians to establish the cause of the technical problem.

A4-print-explore the world with ethiopian-R-1022-compressed.jpg
SAT2.jpg
unnamed.jpg
SAA2.jpg
450 x 450.png
300x300px.jpg

 Featured Posts 

Comments (25)

Guest
Sep 21, 2022

We just booked our QATAR 🇶🇦 HÔTEL yesterday for 2 différent short stars of 2 nights and 3 nights for the Final… https://www.14sb.com/fifa-world-cup-hotels.html . Not exactly cheap but ok price for 4.5 Stars luxury and in Doha Center City! Thanks and Good Luck everyone! Vamos MEXICO!

Like

Guest
Sep 30, 2022

Wow! Stunning! Hilton seems to be taking Africa by storm. Just a couple of years back, they opened the first ever in Eswatini.

Like

kasarokcaesar
Oct 24, 2022

Wonderful event and topics discussed, hopefully we see the manifestations in our African airline businesses in the nearest future. Kudos to you all.

Like

Guest
Nov 10, 2022

Hi, I'm Lucy. Please how do I embark on my travel/ tour business. I am newbie and help..

Like

Guest
Nov 18, 2022

Prices in the Sol Torremolinos Don Pablo are the same than two weeks ago.

Like

Guest
Dec 04, 2022

Good location astounding but the staffs are rude and they make me wait so long for the service. They charge me more than what is on the website and did not refund me the manager is not helping with the issue


Like

Guest
Dec 15, 2022

WoW. Amazing Review. 👍

Like

Guest
Jan 07, 2023

I spent the holidays here, I don't know why but during the holidays their reception smells like a piss Id rather not spend my special occasions here

Like
Guest
Aug 07, 2023
Replying to

Where is here.

Like

Guest
Jan 27, 2023

Thank you for sharing such a detailed review about ethiopian airlines in your post. I am an avid traveller and keep reading flight reviews to assess the options available. Your review particularly drew my attention because you have shared so many pictures to capture every aspect of the flight experience. It is a very nice effort.


More Info : https://www.cleartrip.ae/flight-booking/ethiopian-air-airlines.html

Like

Guest
Feb 27, 2023

I am really tempted to book the next ethiopian airlines ticket and relive your journey. The pictures shared with the post also reflect that you truly enjoyed the travel. Great post! I also like the fact that you have covered nuances about the food and entertainment service through the pictures. It helps people know what to expect on their travel by this airline.


More Info : https://www.cleartrip.ae/flight-booking/ethiopian-air-airlines.html


Like
WAF  300 x 300.png
EAA24-web-banner-300x300.jpg