PaxEx: Emirates Provides Special Ramadan Service for Customers
To help Muslim passengers maximize the Ramadan season, Emirates will commence its signature Ramadan service for customers during the holy month, expected to begin today, May 17th.
Emirates’ Ramadan service consists of special iftar meals on board, relevant programming on its inflight entertainment system, and the distribution of dates and water on ground for those breaking their fast.
The iftar boxes provide a nutritious meal for customers to break their fast and includes couscous salad & grilled chicken or moudardara & roasted chicken, sandwiches, spinach fatayer or tomato and onion fatayer, assorted sweets, dates, laban and water.
These special meals will be available to passengers across all cabin classes on select Emirates flights that coincide with iftar times, including flights to and from the Gulf region as well as flights catering to Umrah groups travelling to Jeddah and Medina during the month of Ramadan.
During the holy month, cold meals will be served in lieu of a hot one on all flights to Jeddah and Medina, including Umrah day flights.
Emirates utilises a unique tool to calculate the correct timings for imsak (the time to commence fasting) and iftar while in-flight. It calculates the exact Ramadan timings using the aircraft’s longitude, latitude and altitude; ensuring the greatest level of accuracy possible while on board.
Date boxes, symbolic of Ramadan, and water will also be provided at boarding gates allowing customers to break their fast prior to boarding, or while boarding at Emirates’ hub in Dubai International Airport Terminal 3 and other selected Emirates destinations.
Emirates lounges in the airport provide dedicated prayer rooms and will also be serving Arabic coffee, dates and sweets.
Emirates’ ice system features special religious programming including A’aelat Ramadan Kareem, Fa Esalo ahil il thekir and Al Baqeyat Al Salehat, as well as Ramadan entertainment such as Bou Tbei, As-hab Al Hemam and Hayat Thaneya.
The special Ramadan programmes are part of the diverse content available on board with up to 3,500 channels of on demand entertainment including 238 Arabic channels featuring movies, TV, music and audio.
From 14 to 17 June, customers can look forward to sweet treats on select flights. In Economy Class, customers will be served Eid cookies, while First and Business Class customers will receive a box of chocolates.