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PaxEx: Lufthansa to Launch New Economy Class Service



Lufthansa Group passengers should be looking forward to an improved onboard dining experience as Lufthansa, SWISS, and Austrian Airlines will be offering customers a new range of services in Economy Class.

Starting in spring 2021, passengers on short and medium-haul routes will be able to purchase a broad selection of high-quality foods and beverages onboard to suit their needs.


High-quality standards are implemented in the new range from selection to preparation and presentation. The new food and beverage service will have a regional touch.


With the new concept, the airlines are also investing more heavily in sustainability by selecting environmentally friendly products and packaging and by reducing food waste through more customized production.


The range of food and beverages will be available from the individual airlines in various forms, some of which will have regional references. The focus will be on fresh products and a selection of snacks. The standard, complimentary snack will no longer be served in the future.


The new offer will be introduced in phases as of spring 2021. Austrian Airlines will begin, followed by SWISS and Lufthansa. The new products will be revealed by individual airlines over the coming months.

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