PaxEx: Free Messaging Coming to All Lufthansa Long-Haul Flights

Communicate with your loved ones online free of charge on a flight to the USA, Brazil or Japan? Yes! From the summer, Lufthansa will also offer unlimited free messaging on its intercontinental flights.

Passengers will be able to send and receive any number of messages, including photos, during the flight on their own smartphone or tablet via the familiar apps, regardless of their travel class.

“The introduction of free messaging on long-haul flights is another important step in continuously improving our customers' overall travel experience,” says Dieter Vranckx, Chief Commercial Officer Lufthansa Group. ”We will continue to focus our efforts on services that are highly relevant to our customers.”

“What is already a great success on short and medium-haul flights will also be very popular with our guests on long-haul flights,” says Heiko Reitz, Chief Customer Officer at Lufthansa Airlines.

“Being reachable even during a long flight has long been a basic need and a decisive factor when choosing an airline. Free messages, as well as in-flight internet, for example, therefore offer a portfolio of digital services that is very attractive to our customers.”

The Lufthansa Group airlines SWISS and Austrian Airlines also offer free messaging on selected long-haul flights. The service has been available on short and medium-haul flights with Lufthansa and on numerous Austrian Airlines aircraft since 2024 and has been a great success.