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Lufthansa Group Refunds Over 2.5 Billion Euros in Ticket



In a year that has been marred by uncertainties, the airlines in the Lufthansa Group have so far reimbursed over 2.5 billion euros to 5.6 million customers as of August 24, 2020.

In the last 7 days alone, 140,000 refund applications have been processed and paid out to customers by the airline group.


These ticket refunds are largely due to uncertainty in travel plans occasioned by the global COVID-19 pandemic.


Customers can also flexibly adjust their travel plans. Earlier in the week, Lufthansa Group Airlines announced the removal of rebooking fees until the end of December, 2020.


All fares of Lufthansa, SWISS, Austrian Airlines, and Brussels Airlines can be rebooked as often as desired without charge. This applies worldwide to all new bookings.

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