Lufthansa Group to Implement Star Alliance Biometrics

Star Alliance has completed the development of an interoperable biometric identity and identification platform that will significantly improve the travel experience for frequent flyer programme customers of Star Alliance member airlines.

Lufthansa Group airlines, including Lufthansa and SWISS will be the first to use Star Alliance Biometrics for selected flights starting this November.

Specific infrastructure is being installed at hub airports Frankfurt and Munich, reaping operational benefits at both locations.

Members of the Lufthansa and SWISS Miles & More Frequent Flyer Program who opt-in to biometrics will be able to pass through both security access and boarding gates in a touchless manner, an important health and hygiene safety measure in times of COVID-19.

In keeping with the requirement to wear masks in the airport terminal, it is not required to remove the mask for the biometric identity check. The identification process works for passengers wearing masks.

The Star Alliance Biometrics platform advances the vision of Star Alliance member airlines of delivering a seamless customer journey while strengthening loyalty value proposition within its travel ecosystem.