• Chidozie Uzoezie

Kenya Airways and South African Airways Sign Lounge Access Agreement

Kenya Airways and South African Airways (SAA) have announced a new lounge access agreement for their customers as part of the Strategic Framework Agreement (SPF) signed in November 2021.

The lounge access agreement will allow Kenya Airways business class customers to have exclusive access to the lounge services at the SAA ultra-modern Premium lounge located at O.R Tambo International Airport in Johannesburg.

The lounge offers a tranquil and comfortable escape from the hustle of the airport to freshen up, have complimentary WI-FI access, entertainment, indulge in food and beverages.

Julius Thairu Kenya Airways Chief Commercial officer said, “One of the key objectives of the partnership between KQ and SAA is to create win-win outcomes for customers and deliver exceptional service with high level of customer satisfaction. As air travel begins to pick up we are seeing Customers demanding a more seamless, personalized experience and we will continue working closely as equal partners to ensure that the experience is seamless at every tough point.”

Simon Newton-Smith, Executive Commercial at SAA says. “The lounge access will be reciprocal for SAA customers flying to Nairobi which signals the benefits of the strategic partnership of both airlines.”

Kenya Airways and SAA signed a Strategic Partnership Framework in November 2021 to work together to increase passenger traffic, cargo opportunities, and general trade by taking advantage of strengths in South Africa, Kenya, and Africa and eventually form a Pan-African carrier.

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