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  • Chidozie Uzoezie

Delta Air Lines Rolls Out New Onboarding Process



Starting May 1, 2024, Delta will introduce numbered boarding zones for all flights to provide customers with more clarity about boarding sequence. Delta will still offer pre-board opportunities for customers who need extra time or assistance, followed by active-duty military, then Delta 360 Members.


The boarding order will not change, beginning with pre-boarding, then Delta One or First-Class customers boarding in Zone 1, followed by Diamond Medallions and Delta Premium Select customers boarding in Zone 2. 


Customer boarding passes—including printed boarding passes and those accessed via the Fly Delta app—will reflect the new zone numbers, along with updated sequencing on airport screens and in gate announcements. Zones 1-4 will use the Sky Priority Lane and Zones 5-8 will use the General Boarding Lane, as they do today. Boarding lane signs will be updated to show boarding zone numbers.


Customers can create a SkyMiles account to get more than just miles earned toward their next trip. Your SkyMiles account ensures Delta people more seamlessly know your travel details and preferences and can aid with reaccommodating should disruptions in your travel occur. Knowing you is better for serving you. Keeping your SkyMiles profile information up to date can help Delta teams reach you quickly and allows for direct contact and updates when needed.


Additionally, customers with SkyMiles accounts can access fast, free Wi-Fi presented by T-Mobile onboard most domestic mainline flights to stay connected throughout the journey. As part of the onboard Wi-Fi experience, Delta teams have also designed two entertainment products – Delta Sync Wi-Fi and Delta Sync seatback – that complement each other throughout the duration of a flight and give customers even more ways to enjoy their travel journey across devices. This connectivity at scale is designed to fuel our version of more personalized travel, powered by your SkyMiles Membership.


Delta’s digital tools offer quick and seamless options to make changes to your itinerary – either in the Fly Delta app, on delta.com or by using our messaging feature for further assistance.


Most times, the app provides the same tools and flexibility as a call to our Reservations center – allowing customers to make changes in real-time while on the go. Click on the “Today” tab in the app for boarding information, upgrade status, baggage location and key self-service shortcuts like same-day changes. The tab is updated in real-time with the latest and most important information customers need to make sure you never miss gate changes or a change in boarding times.


If you’re a SkyMiles member, logging into the app with your unique SkyMiles membership number and mobile number will allow us to contact you if needed and better serve you as you travel (make sure your mobile number is updated and accurate for day-of travel!).


Turned off notifications by mistake? Find the notifications selection in your device's Settings app and ensure Fly Delta app notifications are turned on. Manage your device's sleep mode settings accordingly, too, to avoid notifications being silenced.


Make sure to keep an eye out for any emails or text messages you receive from Delta with essential updates on your flight status, travel documents and what to know before you go to the airport. (This information is also available in My Trips.)

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Comments (25)

Guest
Sep 21, 2022

We just booked our QATAR 🇶🇦 HÔTEL yesterday for 2 différent short stars of 2 nights and 3 nights for the Final… https://www.14sb.com/fifa-world-cup-hotels.html . Not exactly cheap but ok price for 4.5 Stars luxury and in Doha Center City! Thanks and Good Luck everyone! Vamos MEXICO!

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Guest
Sep 30, 2022

Wow! Stunning! Hilton seems to be taking Africa by storm. Just a couple of years back, they opened the first ever in Eswatini.

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kasarokcaesar
Oct 24, 2022

Wonderful event and topics discussed, hopefully we see the manifestations in our African airline businesses in the nearest future. Kudos to you all.

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Guest
Nov 10, 2022

Hi, I'm Lucy. Please how do I embark on my travel/ tour business. I am newbie and help..

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Guest
Nov 18, 2022

Prices in the Sol Torremolinos Don Pablo are the same than two weeks ago.

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Guest
Dec 04, 2022

Good location astounding but the staffs are rude and they make me wait so long for the service. They charge me more than what is on the website and did not refund me the manager is not helping with the issue


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Guest
Dec 15, 2022

WoW. Amazing Review. 👍

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Guest
Jan 07, 2023

I spent the holidays here, I don't know why but during the holidays their reception smells like a piss Id rather not spend my special occasions here

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Guest
Aug 07, 2023
Replying to

Where is here.

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Guest
Jan 27, 2023

Thank you for sharing such a detailed review about ethiopian airlines in your post. I am an avid traveller and keep reading flight reviews to assess the options available. Your review particularly drew my attention because you have shared so many pictures to capture every aspect of the flight experience. It is a very nice effort.


More Info : https://www.cleartrip.ae/flight-booking/ethiopian-air-airlines.html

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Guest
Feb 27, 2023

I am really tempted to book the next ethiopian airlines ticket and relive your journey. The pictures shared with the post also reflect that you truly enjoyed the travel. Great post! I also like the fact that you have covered nuances about the food and entertainment service through the pictures. It helps people know what to expect on their travel by this airline.


More Info : https://www.cleartrip.ae/flight-booking/ethiopian-air-airlines.html


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