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  • Chidozie Uzoezie

From Check-in to Baggage Claim: Delta Has You Covered


From providing more space to extensive cleaning, Delta has launched numerous measures to ensure a safe experience for customers and staff during the COVID-19 pandemic.

Delta is providing layers of protection throughout passengers’ journey, from the moment they check in until they collect their bags at their final destinations.

In the airport, the airline has put many measures in place to give you peace of mind, keep you safe including thorough wiped down of check-in areas using electrostatic spraying.

The airline is also adding social distance markers in the check-in lobby, Delta Sky Club check in, at the gate and down the jetbridge to encourage customers to stand apart.

Delta Sky Clubs are offering pre-packaged food similar to onboard snacks and other pre-packaged options like yogurt, breakfast energy bars, salads, hummus and pita chips, and sandwiches.

Onboard, Delta has adjusted its boarding process that encourages more space for safer travel by boarding all flights from back-to-front—reducing the instances of customers needing to pass by one another to reach their seats.

There’s more space for safer travel as the airline is blocking middle seats, blocking the sale of select aisle and window seats, and capping seating at 50% in First Class and 60% in other cabins to give customers more space and to reduce the number of customers on board.

All automatic, advance Medallion Complimentary Upgrades have been paused and we’re processing any available upgrades at the gate instead.

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