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Strong Growth: KLM Welcomes Record Number of Passengers Onboard


KLM welcomed a record number of 35.1 million passengers on board in 2019. This represents an increase of 2.7% in comparison with 2018.

This level of growth generated a passenger load factor of 89.4% for the year as a whole, representing an increase of 0.3 percentage points compared to 2018.

Growth was especially prominent for our destinations in Europe, in North, Central and South America and in Asia.

Carrying 9.2 million passengers in 2019, Transavia succeeded in generating 4.4% growth while maintaining its passenger load factor at the same level.

For KLM Cargo, traffic fell by 3.5% in 2019 as a whole, against a marginal capacity increase of 0.2%. Consequently, cargo load factor dipped by 2.5 percentage points.

Cargo demand is strongly impacted by factors such as the US-China trade war, the general decrease in worldwide trade and dwindling economic growth.

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