Qatar Airways was named as ‘Best Overall in the Middle East’ at the 2020 Airline Passenger Experience Association (APEX) Regional Passenger Choice Awards, held in Singapore on Wednesday 13 November 2019.

The award follows the airline’s success at the recent APEX Global Passenger Choice Awards in September, where it earned the title ‘2020 Five Star Global Airline’ and scooped three awards for ‘Best Seat Comfort’, ‘Best Cabin Service’ and ‘Best Food and Beverage’.

The APEX Passenger Choice Awards and APEX Official Airline Ratings are based on passenger feedback gathered through APEX’s partnership with TripIt from Concur, the world’s highest rated travel-organising app.

Using a five-star scale, more than one million flights are rated by passengers across nearly 600 airlines from around the world. Passengers rate their overall flight experience from one to five stars.

The Passenger Choice Awards are independently certified by a professional external company hired by APEX.

Qatar Airways currently operates a modern fleet of more than 250 aircraft via its hub, Hamad International Airport (HIA), to more than 160 destinations worldwide.