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PaxEx: Emirates Gets the Nod For On-board Biometric Boarding


Emirates is once again pushing the boundaries of technology, becoming the first airline outside America to receive approval for biometric boarding from the U.S. Customs Border Protection (CBP).

Soon, customers flying from Dubai to any of Emirates’ 12 destinations in the U.S. will be able to choose facial recognition technology at the departure gates, reducing the time taken for identity checks to two seconds or less.

No pre-registration is required, and customers may also choose not to use the technology. Emirates does not store any biometric records of its customers – all the data is managed securely by CBP.

The technology was piloted at the departure gates of Emirates’ flights from Dubai to New York and Los Angeles through the peak periods in July and August. The results were encouraging with some flights achieving 100% biometric boarding and zero manual checks.

Emirates expects to make biometric boarding available for all its U.S. destinations by year-end, once the equipment is in place.

How biometric boarding works

At the boarding gate, the system clicks the passenger’s photo, which is matched against CBP’s gallery in real-time to verify the person’s identity in two seconds or less. The system may not work for those who haven’t travelled to the U.S. for a long time or whose images are not in CBP’s gallery, in which case they can simply approach the gate desks.

#Emirates #PaxEx

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