Digital World: Lufthansa Provides Cabin Crew with iPads
A gentle push on the home button and the digital world opens up to the flight attendant. A finger swipes the surface and navigates to a yellow app and there goes the cabin crew.
As of this week, Lufthansa has been providing its 20,000 flight attendants with iPad Minis. The so-called cabin mobile device (CMD) will be successively issued to the entire cabin crew over the next few weeks.
With the "Lufthansa crewFlight" apps, the seating plan is quickly opened, providing the cabin crew with a plenty of information on the guests of their next flight.
The CMD will allow cabin crew members to access all the data they need to work on board, to access important service manuals and service schedules, and easily view any changes in plans.
In addition to making the cabin crew have more time for passengers, the CMD will significantly improve communication with the personnel on board.
The Cabin Mobile Device project is part of a major current program of transformation called 'OPSession', which aims to further digitize the operational areas of Lufthansa, Swiss and Austrian Airlines.
Employees with no fixed workplace are to be equipped with mobile devices so that they may meet the needs of the customer in an even better and more personalized way.
Lufthansa introduced the Electronic Flight Bag in 2015 and is used by 4,300 pilots for flight planning and operations. At the same time, cabin crew managers also received a tablet.