The COVID-19 pandemic has certainly taken its toll on the aviation industry, creating travel uncertainties and disrupting flights and travel plans. This is devastating.
However, what’s more devastating is the uncertainty concerning how passengers and airlines are to deal with these flight disruptions with respect to unused tickets.
Although the flight disruptions are out of the control of the airlines, they are still partly responsible for ensuring that their passengers are either re-booked or refunded in a convenient and seamless manner.
Sadly, this is not often the case. As a brand that genuinely cares about air passengers, Africlaim has launched COVID-19 Flight Disruption Help Initiative,
COVID-19 Flight Disruption Help Initiative is a free service that seeks to help passengers by providing them with support concerning their unused tickets including rebooking and refunds.
To benefit from this free service, simply send your complaints to firstname.lastname@example.org and the team will be more than happy to help you.