Wellbeing: Hyatt Welcomes Guests Back with 'Path Forward'

June 19, 2020


Hyatt Hotels has launched Path Forward to welcome back guests and customers to Hyatt hotels, helping them once again experience the joy of travel.


With a focus on safety first and wellbeing always, Hyatt is reimagining the hotel journey with new amenities and offerings and taking comprehensive steps to implement enhanced protocols that help colleagues feel comfortable and confident at work. 


Hyatt is collaborating with medical experts from Cleveland Clinic among other medical and industry advisors to fine-tune reopening and operating procedures such as colleague reorientations, enhanced cleaning and safety protocols, and a Hygiene and Wellbeing Leader at every property.


With creativity and care, Hyatt is giving guests and members greater control of their hotel journey and focusing on a more holistic sense of wellbeing from pre-arrival to checkout and beyond.


Elements of Path Forward are Wellbeing Where You Are, Less Contact, More Care, Feeding the Senses, The Luxury of Space, Curated with Care, and Halfway Points.


For more information on Hyatt’s enhanced cleanliness protocols and reimagined experiences, please visit hyatt.com/care-and-cleanliness.

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