South African Airways Offers Passengers Free Ticket Change

March 14, 2020


Due to the disruption caused by the coronavirus pandemic, South African Airways (SAA) is offering customers one free change in reservations on selected routes to be used for travel on or before the 30 September 2020.


The airline is allowing one free change of booking for tickets issued between 13 March to 30 April 2020 for travel on these selected routes and without penalty or change fees.


The routes applicable include those between Johannesburg and New York, Washington DC, Frankfurt, Munich and London.


To benefit from the free change, passengers’ itineraries must be rebooked by 30 April, 2020 and travel completed by 30 September 2020.


The travel itinerary must include travel between the following: Johannesburg-New York JFK, Johannesburg-Washington IAD, Johannesburg-Frankfurt, Johannesburg-Munich and Johannesburg-London LHR


Passengers must rebook with the same booking class with no additional collection and change fees will be waived. Other terms and conditions apply.

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