South African Airways passengers can now heave a sigh of relief as the airline says it will be restoring a full flight schedule in stages over the weekend.
This process has been made possible following the agreement reached to resolve the ongoing industrial dispute between SAA and the coalition between the National Union of Metalworkers of South Africa (NUMSA) and the South African Airways Cabin Crew Association (SACCA) unions.
In practical terms, this means that South African Airways will operate a near normal service on Saturday 23 November 2019.
Whilst there will be selected cancellations, principally on the domestic network and on a small number of regional flights, the airline expects to be able to provide service to all customers. Any customers requiring re-accommodation on a rescheduled service or on another airline will be contacted accordingly or assisted at their departure airport.
On Sunday, 24 November 2019, SAA expects to operate its full schedule as usual. This means that SAA will operate services as usual on all three of its networks: domestic, regional (points on the African Continent) and international.
Customers still seeking a refund or wishing to rebook their travel on a future SAA service have until 30 November 2019 to finalize their arrangements. Visit www.flysaa.com for the latest information.