PaxEx: Delta Debuts Industry-leading Int'nl Main Cabin Experience

November 6, 2019

 

Delta is raising the bar on hospitality as its reinvented international Main Cabin service officially takes flight.

 

Designed to delight, the new service launching today worldwide features thoughtful touches like welcome cocktails, hot towel service, bistro-style dining and more.

 

Delta has had a design team comprised of more than 20 flight attendants who’ve been leading the charge, rigorously testing and refining the service along the way to get it just right. The airline tested this service on more than 1,200 flights.

 

 

The flagship service includes a multitude of thoughtful enhancements that are sure to delight customers throughout their long-haul flights, including a welcome cocktail to help settle in, Bistro-style dining and elevated serviceware, and on-demand snacks, available for the long haul.

 

Delta’s reinvented Main Cabin experience has already received rave reviews from customers – with increased customer satisfaction scores on the routes it’s been tested on over the past year.

 

Delta’s new international Main Cabin service is part of the airline’s multi-billion dollar investment in the overall customer experience. In the past several years, the airline has also made significant enhancements to the Main Cabin experience.

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