PaxEx: Kenya Airways Introduces New Economy Class Seats

October 18, 2019


Kenya Airways has introduced a seat product called Economy Comfort, which is set to enhance customer comfort and in-flight experience on long haul flights.


The new Economy Comfort seats feature increased seat pitch of 8 cm more than the average Economy Class seats. The Economy Comfort seats are located in the first three rows of Economy Class hence availing 27 seats per aircraft.


Additionally, passengers travelling in these seats will enjoy more benefits such as a dedicated overhead cabin for their carry-on luggage, quicker exit as they are at the front of the cabin thus they save time, and travel extras which include a complementary amenity kit and special pillows.


Kenya Airways has been implementing different strategies to boost its revenues and retain a competitive edge in the market all geared towards a turnaround of the business.


In addition to enhancing the overall passenger experience, the new product offering will support Kenya Airways network expansion initiatives.


Kenya Airways now has more long-haul routes on its network such as New York, Rome and Geneva in addition to Amsterdam, London, Paris, Bangkok and Guangzhou.

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