Qatar Airways Wins Big at The 2020 APEX/IFSA Awards

September 11, 2019

 

Qatar Airways has won big, scooping three out of five global accolades in the 2020 Airline Passenger Experience Association’s (APEX) Passenger Choice Awards, at the APEX/IFSA Awards Ceremony held in Los Angeles on Monday 9 September 2019.

 

The multi award-winning airline scooped the top global titles for ‘Best Seat Comfort’, ‘Best Cabin Service’ and ‘Best Food & Beverage’, as well as being named a ‘2020 Five Star Global Airline’ in the APEX Official Airline Ratings™ as voted by passengers using the world’s highest-rated travel app, TripIt®.

 

In June, the airline also set a new record for a single airline in a region after winning four out of six regional Passenger Choice Awards in the Middle East, including ‘Best Overall Carrier in the Middle East’; ‘Best Cabin Service in the Middle East’; ‘Best Food & Beverage in the Middle East’; and ‘Best Seat Comfort in the Middle East’.

 

The APEX Passenger Choice Awards and APEX Official Airline Ratings™ are based on passenger feedback gathered through APEX’s partnership with TripIt® from Concur®, the world’s highest-rated travel-organising app.

 

Using a five-star scale, more than one million flights are rated by passengers across nearly 600 airlines from around the world from 1 July 2018 to 30 June 2019.

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