PaxEx: Ethiopian Airlines Launches Automated Self Check-in Service

December 30, 2018


Ethiopian Airlines passengers travelling from or via Addis Ababa's Bole International Airport' are in for some great customer experience as the airline has fully implemented Self Check-in Initiative.


The implementation of the digital-driven self-services is vital and will enable customers to be fully in control of their check-in process and avoid standing in line at the airport.


The new self check-in service provides hassle-free check-in experience on self service channels including mobile phone, web, kiosk and auto check-in without need to go to the airport counter.


Passengers can also get their boarding pass via Ethiopian Mobile Application or Ethiopian Website.


The Auto Check-in also enables domestic passengers to get their boarding pass by email 3 hours before departure if they give their email address at time of booking.


The Self Check-in initiative responds to passenger’s demand for a more seamless travel experience and enables passengers buy tickets, pay online and check-in at their convenience.


With this development, Ethiopian Airline's main hub, Addis Ababa Airport, is now among pioneering airports that is fully implementing IATA’s Fast Travel Self Check-in initiative.

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