KLM Enhances Passengers Experience with Schiphol Map

July 12, 2017

KLM Royal Dutch Airlines on Monday launched the Schiphol Airport Map, which helps passengers find their ways around Amsterdam Airport Schiphol during their trip.


The new service which is currently only intended for passengers travelling via Schiphol, is accessible via the KLM app (iOS) and via KLM on Messenger, Twitter and WeChat. 


The new app will be particularly useful to KLM passengers many of who transfer from one flight to another at Schiphol. The Airport Map is an efficient and user-friendly service to help them find their way.


The Schiphol Airport Map consists of a floor plan featuring all the different gates. All sorts of other KLM facilities are also marked on the map, including check-in desks, lounges, kiosks and transfer desks.


Passengers will also find general Schiphol facilities on the map, including toilets, shops, workspaces and meditation areas.


The passenger’s location is marked as a dot on the floor plan, making it easy for them to judge how far they are from their gate. The dot is only visible to the app user and is not shared via social media. The service will initially be rolled out in the KLM App (iOS systems only), Messenger, Twitter and WeChat.


The service will be made available on these platforms over the next few weeks. For more information, please visit airportmaps.klm.com.


Located 9 kilometres southwest of Amsterdam, Amsterdam Airport Schiphol is the main international airport of the Netherlands. It is the third busiest airport in Europe in terms of passengers.

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