For its consistent efforts at improving customer experience, onboard hospitality, and innovative online products, Dana Air has bagged the Best Customer Service Airline Award, for the 3rd time since 2014.
With the recent award, the airline has reaffirmed its position; as a leading customer friendly airline in Nigeria, and has also shown commitment to its vision, which is to be recognized and respected and Nigeria’s most reliable and customer – friendly airline.
The Nigeria Customer Service Awards is the prestigious annual awards that celebrate service excellence in Nigeria, by recognizing companies that deliver effective and exceptionalcustomer services. It also aims to raise the standard ofcustomer service and encourage companies to go beyond paying lips service to customer service.
Only recently, Dana Air was rated the airline with the best on-time Performance by an online brand rating and customer recommendation outfit- Myratee.
The airline is one of Nigeria’s leading airlines with over 27 daily flights from Lagos to Abuja, Port Harcourt, Uyo and Owerri.