Etihad Airways, today announced an agreement with Luggage Logistics to transform the end-to-end baggage management process across the airline’s global airport network.
BMS will integrate with flight schedules and other key passenger information and departure control systems. This will increase the speed at which Etihad Airways’ guest bags can be identified and transferred from the aircraft to the airport terminal facilities onto connecting flights, keeping departures on schedule and improve the on-time performance of its flights.
The software works from a centralised database that manages all baggage-related data from multiple sources. This real-time information can be shared quickly and efficiently across Etihad Airways’ operations teams ensuring the consistency and visibility of baggage information.
Etihad Airways chose the BMS solution as it complies with all baggage-related standards, such as ICAO Annex 17 and relevant IATA resolutions, and can be seamlessly integrated with other airlines’ systems. The solution is also closely aligned with Etihad Airways’ operational and infrastructure requirements, and those of its hub in Abu Dhabi.