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  • Chidozie Uzoezie

Virgin Atlantic Elevates Customer Experience with ‘The Booth’


Virgin Atlantic has unveiled a series of new experiences that will be exclusively available on its Airbus A350s, which have been designed specifically with its leisure customers in mind.


‘The Booth’ is the latest innovation in Virgin Atlantic’s industry leading social spaces and is available on its A350s with a leisure configuration.


Tucked away in the Upper Class cabin, The Booth aspires to create a cosy corner, providing comfy lounge style seating. It offers a number of experiences for two, including private dining and wine and cognac tasting.


The wine tasting experience will see drinks by The Uncommon feature for the first time on-board Virgin Atlantic. The Uncommon is the UK’s number one producer of wine in a can and is paving the way for a new English wine era with its locally grown, sustainably made wine and spritzers.


Customers in The Booth will be able to sample a thoughtfully curated selection of three wines from The Uncommon, which include an English White and Rose, alongside a lighter spritzer – perfect to tantalize the tastebuds at 38,000 ft.


For customers seeking a slightly richer experience, a cognac tasting experience with chocolate pairings courtesy of Delamain is also available. Delamain has been crafting some of the world’s finest cognacs for over two centuries and across nine generations.


Every Delamain cognac is crafted from deux-de-vie sourced from cognac’s finest terroir, the Grande Champagne. Every customer taking part in the tasting experience will receive a tasting glass to keep as a memento of their Virgin Atlantic journey.


Further experiences on offer in The Booth include ‘Dinner for Two’ private dining for two and ‘Game Time’ where guests can compete with their travel partner thanks to exclusive Virgin Atlantic playing cards.


Customers on the airline's London Heathrow to Orlando flights, which is at the heart of Virgin Atlantic’s leisure programme, will be the first to partake in the Booth’s new experiences from today.


Virgin Atlantic’s social spaces provide a unique opportunity for customers to interact with each other, alongside the airline’s famous cabin crew. In the coming months the airline hopes to roll out further rich experiences for its customers across its entire fleet.


Virgin Atlantic’s Airbus A350 is powered by Rolls-Royce Trent XWB engines and continues Virgin Atlantic’s investment in a more sustainable fleet. It’s designed to be 30% more fuel and carbon efficient than the Boeing 747s it replaced and is expected to reduce the airline’s noise footprint at its airports by more than half.


The Booth was designed collaboratively by Virgin Atlantic’s in-house design team alongside London design agency Factorydesign.

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