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  • Chidozie Uzoezie

Radisson Academy Celebrates 5th Anniversary with Innovation

Radisson Academy, Radisson Hotel Group’s leading Learning and Development hub, marks its fifth anniversary as it continues to innovate and strives to be the best ‘Academy’ to upskill talent joining the industry.

Since it’s inception in 2019, Radisson Academy has expanded its offer to +2,500 training programs and has become a cornerstone of both employee development and enabling strategic business success. 

Over the past five years, Radisson Hotel Group has implemented a significant investment in its diverse team of Moment Makers across +95 countries as part of the Group’s strategic transformation plan. The objective of Radisson Academy is to create a highly productive learning environment that ensures team members across various levels are engaged and have the necessary skills & knowledge to excel in their roles and adapt to the evolving market demands.

Radisson Academy thus offers highly impactful, continuous learning opportunities and customized training programs on business & personal development topics, accessible via Radisson Academy Online, Radisson Academy Live, Radisson Academy On the Job, Radisson Academy Virtual and Radisson Academy Certifications.

In 2023, more than 1.5 million hours of training and development were completed by team members via Radisson Academy across more than 2,500 online, live and virtual training programs covering diverse skills like service & business capabilities, leadership skills, hospitality fundamentals and functional expertise.

In the past five years there has been a X27 increase in training completions and an average 4.8 out of 5 rating of each training offered. Over 571K training completions at an average of 14.7 courses taken by each learner, resulting into an impressive skill enhancement. 

In 2019, Radisson Hotel Group laid the groundwork for Radisson Academy with a refreshed focus on three main formats: Online, Live, and On the Job. The same year, Radisson Academy partnered with Typsy, the hospitality industry’s learning platform of choice, to introduce the Hospitality Fundamentals - a growing library of 1,500 bite-sized video lessons from industry experts that offer industry-wide recognized certificates.

For Radisson Academy Online, the Group worked closely with business leaders and provided new dedicated trainings, ranging from leadership and people management skills to hotel operational skills, as well as functional capacity building in areas such as M&E, sales, and Revenue Management.

The following year, Radisson Hotel Group accelerated its learning offerings growth across these three channels and officially launched its fourth channel, Radisson Academy Virtual when the world shifted to distance learning and training due to the pandemic. During this period, Radisson Academy transformed to be an engagement tool within Radisson Hotel Group, engaging its team members by providing them development & connection opportunities by leading external & internal speakers.

Since its launch in 2020, Radisson Academy Virtual conducted an impressive +200 sessions and continues to grow its offering, aligned with team members’ feedback and requests. Both Radisson Academy Live & Virtual have also proved to be a center for cultural cohesion.

Bringing team members from diverse background & geographies together wherein shared values are lived, Radisson Academy has played a crucial role in strengthening the Group’s culture beliefs and enhancing employee engagement.

Subsequently, Radisson Academy launched Radisson Academy Certifications in 2023, its fifth training channel to help teams upskill functional and strategic capabilities to accelerate their careers.

These micro-credentials are designed in partnership with experts and facilitated by Radisson Hotel Group’s Leadership and Executive teams. To date, more than 9,000 team members have completed certifications across eight different certification programs.

Through management & leadership tracks, Radisson Academy has also prepared over 500 Supervisors & Head of Departments in their role transitions. Accelerate, a unique fast-track career development program was launched in 2022 and develops carefully nominated emerging leaders to take on the pivotal role of GM within the Group, ensuring a robust succession pipeline. 

Looking ahead, Radisson Academy remains dedicated to advancing its training, upskilling and organizational development initiatives by expanding further the offer aligned to business needs.

Radisson Academy strives to continue equipping team members with key skills to grow professionally, boost their potential through customized training programs from the very start, enable individualized development, and create a strong performance culture, all of which play a major role in facilitating career development at all levels across the company.


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Comments (25)

Sep 21, 2022

We just booked our QATAR 🇶🇦 HÔTEL yesterday for 2 différent short stars of 2 nights and 3 nights for the Final… . Not exactly cheap but ok price for 4.5 Stars luxury and in Doha Center City! Thanks and Good Luck everyone! Vamos MEXICO!


Sep 30, 2022

Wow! Stunning! Hilton seems to be taking Africa by storm. Just a couple of years back, they opened the first ever in Eswatini.


Oct 24, 2022

Wonderful event and topics discussed, hopefully we see the manifestations in our African airline businesses in the nearest future. Kudos to you all.


Nov 10, 2022

Hi, I'm Lucy. Please how do I embark on my travel/ tour business. I am newbie and help..


Nov 18, 2022

Prices in the Sol Torremolinos Don Pablo are the same than two weeks ago.


Dec 04, 2022

Good location astounding but the staffs are rude and they make me wait so long for the service. They charge me more than what is on the website and did not refund me the manager is not helping with the issue


Dec 15, 2022

WoW. Amazing Review. 👍


Jan 07, 2023

I spent the holidays here, I don't know why but during the holidays their reception smells like a piss Id rather not spend my special occasions here

Aug 07, 2023
Replying to

Where is here.


Jan 27, 2023

Thank you for sharing such a detailed review about ethiopian airlines in your post. I am an avid traveller and keep reading flight reviews to assess the options available. Your review particularly drew my attention because you have shared so many pictures to capture every aspect of the flight experience. It is a very nice effort.

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Feb 27, 2023

I am really tempted to book the next ethiopian airlines ticket and relive your journey. The pictures shared with the post also reflect that you truly enjoyed the travel. Great post! I also like the fact that you have covered nuances about the food and entertainment service through the pictures. It helps people know what to expect on their travel by this airline.

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