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Qatar Airways App Comes Top at World Aviation Festival Awards

  • Writer: Chidozie Uzoezie
    Chidozie Uzoezie
  • 7 minutes ago
  • 2 min read

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Qatar Airways has been recognised with the ‘Best Airline App 2025’ award at this year’s World Aviation Festival, the largest aviation technology event in the world.


The winner was announced during the ‘Battle of the Airlines Apps’, a unique, side-by-side judged contest that began with travellers nominating their favourite airline app prior to the event. Then the five top-rated apps were evaluated by a jury based on user experience, mobile services, and digital innovation after each airline presented their digital platform.


Qatar Airways Senior Vice President Business-to-Consumer, Mr. Christophe Guittard, said: “Receiving the most coveted recognition for an airline app reflects the exceptional quality and ambition behind our app. It reinforces our longstanding commitment to setting the benchmark for digital excellence.


More than just a travel companion, the Qatar Airways app is a powerhouse of smart technology and innovation designed to inform, guide and support our customers in any imaginable situation. It delivers an exceptional level of traveller satisfaction through speed, personalization, intuitive navigation, and exclusive world-first experiences that redefine what passengers can expect from a digital airline platform.”


A Travel Experience Reimagined


The Qatar Airways app delivers personalised experiences at every step of the journey – on the ground and in the air. From booking the perfect trip across more than 170 destinations around the world to managing every detail with ease, the app is designed to make travel seamless and intuitive.


Beyond traditional features, it offers exclusive services tailored for both frequent flyers and first-time travellers. These include instant or automated refunds for Privilege Club members on eligible products, real-time updates and alerts, and personalised touches for unforgettable moments such as birthdays and tier upgrade milestones.


Unique Artificial Intelligence experience with Sama


The digital innovation built into the Qatar Airways app also includes features powered by artificial intelligence. The app has recently welcomed Sama, the world’s first AI Cabin Crew, to the platform to make booking smarter.


As Sama interacts naturally through voice and chat, travellers can simply ask her about destinations, prices, cabin and flight options for her to design a tailored itinerary in real time.


Business Class passengers can also view the onboard menu before their flight for Sama to assist with recommendations, and present chef’s specials and specific dietary meals.

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Comments (212)

Guest
Sep 21, 2022

We just booked our QATAR 🇶🇦 HÔTEL yesterday for 2 différent short stars of 2 nights and 3 nights for the Final… https://www.14sb.com/fifa-world-cup-hotels.html . Not exactly cheap but ok price for 4.5 Stars luxury and in Doha Center City! Thanks and Good Luck everyone! Vamos MEXICO!

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Guest
Sep 30, 2022

Wow! Stunning! Hilton seems to be taking Africa by storm. Just a couple of years back, they opened the first ever in Eswatini.

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kasarokcaesar
Oct 24, 2022

Wonderful event and topics discussed, hopefully we see the manifestations in our African airline businesses in the nearest future. Kudos to you all.

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Guest
Nov 10, 2022

Hi, I'm Lucy. Please how do I embark on my travel/ tour business. I am newbie and help..

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Guest
Nov 18, 2022

Prices in the Sol Torremolinos Don Pablo are the same than two weeks ago.

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Guest
Dec 04, 2022

Good location astounding but the staffs are rude and they make me wait so long for the service. They charge me more than what is on the website and did not refund me the manager is not helping with the issue


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Guest
Dec 15, 2022

WoW. Amazing Review. 👍

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Guest
Jan 07, 2023

I spent the holidays here, I don't know why but during the holidays their reception smells like a piss Id rather not spend my special occasions here

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Guest
Aug 07, 2023
Replying to

Where is here.

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Guest
Jan 27, 2023

Thank you for sharing such a detailed review about ethiopian airlines in your post. I am an avid traveller and keep reading flight reviews to assess the options available. Your review particularly drew my attention because you have shared so many pictures to capture every aspect of the flight experience. It is a very nice effort.


More Info : https://www.cleartrip.ae/flight-booking/ethiopian-air-airlines.html

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Guest
Feb 27, 2023

I am really tempted to book the next ethiopian airlines ticket and relive your journey. The pictures shared with the post also reflect that you truly enjoyed the travel. Great post! I also like the fact that you have covered nuances about the food and entertainment service through the pictures. It helps people know what to expect on their travel by this airline.


More Info : https://www.cleartrip.ae/flight-booking/ethiopian-air-airlines.html


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