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  • Chidozie Uzoezie

PaxEx: KLM Nigeria Enhances Customer Service Experience



KLM Nigeria is enhancing the overall passenger experience of its customers in Nigeria with the introduction of new services that will make it easier to reach the airline in Nigeria.


Starting from 5 July 2022, KLM will serve customers in Nigeria by phone or email through its new call center. The airline’s dedicated agents will be on standby, ready to answer customers' queries, including managing their reservations and more.


How to get in touch


Customers in Nigeria can now easily reach KLM by phone (+234 1 277 80 50) or via email: kl.b2c.ng@Airfrance-klm. The call center is available Mondays to Fridays, from 8AM to 8PM, and Saturdays and Sundays, from 9AM to 6PM.


Personalized Services


As of 5th July 2022, KLM’S Silver, Gold and Platinum Flying Blue members have an opportunity to reach the airline 24 hours a day, 7 days a week.


In order to enjoy this service, have your Flying Blue number ready with you as you make your call. Enter your Flying Blue number after the prompt and you will be directed to the 24-hour helpline.


Are you on the go? For your convenience, KLM’s online self-service options are available on its website and will answer most of your servicing queries. Learn more here.


KLM has been flying to Nigeria for over 75 years. The airline currently operates daily flights between Amsterdam and Lagos using an Airbus A330-200.

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Comments (25)

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21 sept. 2022

We just booked our QATAR 🇶🇦 HÔTEL yesterday for 2 différent short stars of 2 nights and 3 nights for the Final… https://www.14sb.com/fifa-world-cup-hotels.html . Not exactly cheap but ok price for 4.5 Stars luxury and in Doha Center City! Thanks and Good Luck everyone! Vamos MEXICO!

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30 sept. 2022

Wow! Stunning! Hilton seems to be taking Africa by storm. Just a couple of years back, they opened the first ever in Eswatini.

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kasarokcaesar
24 oct. 2022

Wonderful event and topics discussed, hopefully we see the manifestations in our African airline businesses in the nearest future. Kudos to you all.

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10 nov. 2022

Hi, I'm Lucy. Please how do I embark on my travel/ tour business. I am newbie and help..

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18 nov. 2022

Prices in the Sol Torremolinos Don Pablo are the same than two weeks ago.

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04 déc. 2022

Good location astounding but the staffs are rude and they make me wait so long for the service. They charge me more than what is on the website and did not refund me the manager is not helping with the issue


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15 déc. 2022

WoW. Amazing Review. 👍

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07 janv. 2023

I spent the holidays here, I don't know why but during the holidays their reception smells like a piss Id rather not spend my special occasions here

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07 août 2023
En réponse à

Where is here.

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27 janv. 2023

Thank you for sharing such a detailed review about ethiopian airlines in your post. I am an avid traveller and keep reading flight reviews to assess the options available. Your review particularly drew my attention because you have shared so many pictures to capture every aspect of the flight experience. It is a very nice effort.


More Info : https://www.cleartrip.ae/flight-booking/ethiopian-air-airlines.html

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27 févr. 2023

I am really tempted to book the next ethiopian airlines ticket and relive your journey. The pictures shared with the post also reflect that you truly enjoyed the travel. Great post! I also like the fact that you have covered nuances about the food and entertainment service through the pictures. It helps people know what to expect on their travel by this airline.


More Info : https://www.cleartrip.ae/flight-booking/ethiopian-air-airlines.html


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