PaxEx: Emirates Launches Integrated Biometric Path

As part of its commitment to innovation and customer experience, Emirates has launched an integrated biometric path at Dubai International airport (DXB).

The contactless airport experience is now open to Emirates passengers travelling from and through Dubai.

The integrated biometric path will give passengers a seamless travel journey from specific check-in to boarding gates, improving customer flow through the airport with less document checks and less queuing.

Utilising the latest biometric technology – a mix of facial and iris recognition, Emirates passengers can now check in for their flight, complete immigration formalities, enter the Emirates Lounge, and board their flights, simply by strolling through the airport.

The various touchpoints in the Biometric path allow for a hygienic contactless travel journey, reducing human interaction and putting emphasis on health and safety.

The biometric touchpoints are currently installed at select First, Business and Economy Class check-in desks in Terminal 3 at DXB; immigration gates including a “smart tunnel”; Emirates’ premium lounge entrance at concourse B as well select boarding gates.

Areas where biometric equipment are installed will be clearly marked and additional units will be installed at each touchpoint in the future.

The biometric path is the latest in a host of initiatives by Emirates to provide a smart contactless journey. In the last month, the airline has introduced other services including self-check-in and bag drop kiosks at DXB for a smoother airport experience.