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  • Chidozie Uzoezie

PaxEx: Dana Air Introduces 24/7 Customer Service



Nigerian Carrier, Dana Air has introduced 24 hours, 7 days Customer Service as part of its promise to offer improved customer relationships and guarantee customer satisfaction.

According to a statement by Dana Air's Media and Communications Manager, Kingsley Ezenwa, Dana Air will now be available on Email Contact@flydanaair.com, Phone: 01 2809888, and on WhatsApp 07051190363 to attend to all calls, mails, and chats 24/7


''Having reviewed the number of mails, calls, and chats that we receive on a daily basis and the time that we receive these messages and requests, we decided to introduce this to cater to the needs, requests, and inquiries of our guests 24/7. ''


''We understand that some of our guests might be busy while some might have unexpected changes in plans and would require timely modifications, updates, etc. At whatever time in the day they require our assistance, we've got them all covered.''


''This is also part of the promise we made to our guests earlier in the year, to offer improved customer relations and guarantee customer satisfaction across the board and we are delighted to have been able to achieve this for our guests.''


Only recently, the airline announced a Flexible No Change Fee policy to gift its customers free modifications of up to two times when made 2 hours before their flight and 10% base fare discount on all web bookings.


Reputed for its world-class services and on-time performance, Dana Air operates with a mixed fleet of 9 aircraft and daily flights from Lagos to Abuja, Port Harcourt, Owerri, and Enugu.

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Comments (25)

Guest
Sep 21, 2022

We just booked our QATAR 🇶🇦 HÔTEL yesterday for 2 différent short stars of 2 nights and 3 nights for the Final… https://www.14sb.com/fifa-world-cup-hotels.html . Not exactly cheap but ok price for 4.5 Stars luxury and in Doha Center City! Thanks and Good Luck everyone! Vamos MEXICO!

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Guest
Sep 30, 2022

Wow! Stunning! Hilton seems to be taking Africa by storm. Just a couple of years back, they opened the first ever in Eswatini.

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kasarokcaesar
Oct 24, 2022

Wonderful event and topics discussed, hopefully we see the manifestations in our African airline businesses in the nearest future. Kudos to you all.

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Guest
Nov 10, 2022

Hi, I'm Lucy. Please how do I embark on my travel/ tour business. I am newbie and help..

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Guest
Nov 18, 2022

Prices in the Sol Torremolinos Don Pablo are the same than two weeks ago.

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Guest
Dec 04, 2022

Good location astounding but the staffs are rude and they make me wait so long for the service. They charge me more than what is on the website and did not refund me the manager is not helping with the issue


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Guest
Dec 15, 2022

WoW. Amazing Review. 👍

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Guest
Jan 07, 2023

I spent the holidays here, I don't know why but during the holidays their reception smells like a piss Id rather not spend my special occasions here

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Guest
Aug 07, 2023
Replying to

Where is here.

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Guest
Jan 27, 2023

Thank you for sharing such a detailed review about ethiopian airlines in your post. I am an avid traveller and keep reading flight reviews to assess the options available. Your review particularly drew my attention because you have shared so many pictures to capture every aspect of the flight experience. It is a very nice effort.


More Info : https://www.cleartrip.ae/flight-booking/ethiopian-air-airlines.html

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Guest
Feb 27, 2023

I am really tempted to book the next ethiopian airlines ticket and relive your journey. The pictures shared with the post also reflect that you truly enjoyed the travel. Great post! I also like the fact that you have covered nuances about the food and entertainment service through the pictures. It helps people know what to expect on their travel by this airline.


More Info : https://www.cleartrip.ae/flight-booking/ethiopian-air-airlines.html


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