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Chidozie Uzoezie

PaxEx: Brussels Airlines Improves Website to Enhance User Experience


Brussels Airlines has integrated its website on a joint Lufthansa Group platform, bringing several improvements for its customers.


While visitors of brusselsairlines.com will still find all the known features and the red and blue Brussels Airlines branding, the user experience on the website will now be aligned with that on lufthansa.com, swiss.com and austrian.com, and showing a group-wide offer to customers.


As a result, also visitors of brusselsairlines.com will now benefit from the best features of the lufthansa.com portal.


Thanks to this move to a joint Group-wide platform, the new responsive website now shows the lowest fares within the entire Lufthansa group for every route, instead of only the lowest fare at Brussels Airlines, offering more choice for customers.


An advanced search box allows customers who are still undecided about their destination, to search for flights based on the best price, the activities one can experience, the budget they want to spend or the region they wish to travel to. Furthermore, the previously known baggage calculator returned in an improved version.


Passengers can now check the baggage allowance not only for flights with Brussels Airlines, but also for flights with the Lufthansa Group airlines Austrian, Lufthansa and SWISS. The free baggage allowance and the cost of additional baggage depends on the route and booked travel class or fare, both of which are easy to calculate by entering the passenger details.


Also new is the lounge finder, allowing passengers to verify which lounges are available at a certain airport and where they are located. Check-in deadlines will help passengers in deciding when to go to the airport, check in or drop off their bags before their flight.


With three simple clicks a passenger can consult the rules and recommendations for every Lufthansa Group flight.


For Miles & More customers there is one more benefit, namely they can log in on the Brussels Airlines website, check their miles balance, access an overview of their online bookings or make quicker bookings thanks to prefilled passenger details.


With these new features, Brussels Airlines increases the accessibility and user comfort on the website for its customers.


This step is part of a larger process to harmonize the processes and system landscape with that of the Lufthansa Group, an important synergy that brings value for Brussels Airlines, as it means that future web developments and improvements within the group will be available to Brussels Airlines as well.

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Comments (33)

Guest
Sep 21, 2022

We just booked our QATAR 🇶🇦 HÔTEL yesterday for 2 différent short stars of 2 nights and 3 nights for the Final… https://www.14sb.com/fifa-world-cup-hotels.html . Not exactly cheap but ok price for 4.5 Stars luxury and in Doha Center City! Thanks and Good Luck everyone! Vamos MEXICO!

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Guest
Sep 30, 2022

Wow! Stunning! Hilton seems to be taking Africa by storm. Just a couple of years back, they opened the first ever in Eswatini.

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kasarokcaesar
Oct 24, 2022

Wonderful event and topics discussed, hopefully we see the manifestations in our African airline businesses in the nearest future. Kudos to you all.

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Guest
Nov 10, 2022

Hi, I'm Lucy. Please how do I embark on my travel/ tour business. I am newbie and help..

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Guest
Nov 18, 2022

Prices in the Sol Torremolinos Don Pablo are the same than two weeks ago.

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Guest
Dec 04, 2022

Good location astounding but the staffs are rude and they make me wait so long for the service. They charge me more than what is on the website and did not refund me the manager is not helping with the issue


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Guest
Dec 15, 2022

WoW. Amazing Review. 👍

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Guest
Jan 07, 2023

I spent the holidays here, I don't know why but during the holidays their reception smells like a piss Id rather not spend my special occasions here

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Guest
Aug 07, 2023
Replying to

Where is here.

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Guest
Jan 27, 2023

Thank you for sharing such a detailed review about ethiopian airlines in your post. I am an avid traveller and keep reading flight reviews to assess the options available. Your review particularly drew my attention because you have shared so many pictures to capture every aspect of the flight experience. It is a very nice effort.


More Info : https://www.cleartrip.ae/flight-booking/ethiopian-air-airlines.html

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Guest
Feb 27, 2023

I am really tempted to book the next ethiopian airlines ticket and relive your journey. The pictures shared with the post also reflect that you truly enjoyed the travel. Great post! I also like the fact that you have covered nuances about the food and entertainment service through the pictures. It helps people know what to expect on their travel by this airline.


More Info : https://www.cleartrip.ae/flight-booking/ethiopian-air-airlines.html


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