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Chidozie Uzoezie

Omicron: South African Airways Offers Customers Peace of Mind


Following the emergence of a new COVID-19 variant and travel uncertainties, South African Airways has reassured customers of peace of mind as they don't have to worry about ticket validity.


Customers can book with confidence as South African Airways will offer flexibility in the event of new travel restrictions and a need for customers to revisit their travel plans for this festive period.

The airline already allows one (1) free change on all fare types offered on SAA operated flights subject to fare conditions.


In addition, in the event of new travel restrictions, should a customer no longer wish to travel, SAA encourages that the ticket be exchanged for a credit voucher which will preserve the value of the ticket as well as extend the validity for use to 31 March 2023.

To access the credit voucher application form, passengers can log on to https://www.flysaa.com/za/en/voucherApplication.action.


Alternatively, the booking may be cancelled, and a refund (including taxes) will be offered to the original form of payment.

Assistance will be provided to all ticketed passengers holding a South African Airways ticket via any SAA Call Centre, City Travel Office or Travel Agent with the relevant terms and conditions.


All other related queries may be directed by email to SAAcustomerservice@flysaa.com

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Comments (33)

Guest
Sep 21, 2022

We just booked our QATAR 🇶🇦 HÔTEL yesterday for 2 différent short stars of 2 nights and 3 nights for the Final… https://www.14sb.com/fifa-world-cup-hotels.html . Not exactly cheap but ok price for 4.5 Stars luxury and in Doha Center City! Thanks and Good Luck everyone! Vamos MEXICO!

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Guest
Sep 30, 2022

Wow! Stunning! Hilton seems to be taking Africa by storm. Just a couple of years back, they opened the first ever in Eswatini.

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kasarokcaesar
Oct 24, 2022

Wonderful event and topics discussed, hopefully we see the manifestations in our African airline businesses in the nearest future. Kudos to you all.

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Guest
Nov 10, 2022

Hi, I'm Lucy. Please how do I embark on my travel/ tour business. I am newbie and help..

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Guest
Nov 18, 2022

Prices in the Sol Torremolinos Don Pablo are the same than two weeks ago.

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Guest
Dec 04, 2022

Good location astounding but the staffs are rude and they make me wait so long for the service. They charge me more than what is on the website and did not refund me the manager is not helping with the issue


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Guest
Dec 15, 2022

WoW. Amazing Review. 👍

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Guest
Jan 07, 2023

I spent the holidays here, I don't know why but during the holidays their reception smells like a piss Id rather not spend my special occasions here

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Guest
Aug 07, 2023
Replying to

Where is here.

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Guest
Jan 27, 2023