More Flexibility: Delta Eliminates Booking Change Fees
Barely 24 hours after United Airlines permanently removed change fees, another major US airline, Delta, has also permanently removed change fees, offering customers more flexibility.
The elimination of change fees is effective immediately and includes tickets purchased for travel within the domestic U.S., Puerto Rico and U.S. Virgin Islands in Delta’s First Class, Delta Premium Select, Delta Comfort+ and Main Cabin, with the exception of Basic Economy tickets.
Additionally, Delta will extend its waiver on change fees for newly purchased flights, including international flights and Basic Economy fares, through the end of the year and will extend its expiration on travel credits through December 2022 for tickets booked before April 17, 2020.
Following the outbreak of coronavirus, Delta has put its full focus on taking care of customers throughout the pandemic, including implementing a waiver to eliminate change fees in March 2020.
Delta is now doubling down on its mission to make it easier for customers to book, change or cancel their travel plans by making this policy permanent for tickets purchased for travel within the U.S.
Other steps Delta has taken to deliver flexibility and a superior experience to customers include Blocking middle seats, giving customers industry-leading flexibility plan, Extending Medallion Status, and offering a 24-hour risk-free cancellation policy.