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IHG Hotels & Resorts Introduces Wi-Fi Connection via Mobile App

  • Writer: Chidozie Uzoezie
    Chidozie Uzoezie
  • Jun 2, 2023
  • 2 min read

Updated: Jun 5, 2023


IHG Hotels & Resorts (IHG), has launched a new mobile product feature – IHG Wi-Fi Auto Connect. A first-of-its-kind innovation available at scale in hotels, this feature is now available exclusively in the IHG One Rewards mobile app for both iOS and Android users and will automatically connect IHG One Rewards members to Wi-Fi upon arrival at more than 5,000 IHG hotels worldwide – no separate passwords or logins needed!


IHG Wi-Fi Auto Connect is enabled by the newly redesigned IHG app and IHG’s proprietary internet solution, IHG One Rewards Wi-Fi. Globally, the company logs more than 5.3 million monthly Wi-Fi logins.


With the new solution, guests who opt-in via their mobile devices will join the internet upon entering a hotel without having to worry about separate login codes or passwords, saving time and enjoying a better user experience.


A one-time set-up is required via the app where the member user can enable auto connection via settings. The functionality empowers guests visiting a hotel for a meeting, overnight stay or dining at a restaurant in a hotel.


IHG One Rewards loyalty members can now connect their devices to hotel Wi-Fi seamlessly via the IHG app. 


Motivated to improve the guest experience for loyalty members, the company continues to innovate and prioritize technology, comfort, and convenience. r


In addition to the improved Wi-Fi experience, the app has new enhancements designed for speed and convenience, including a new lock screen widget feature on iOS. Widgets allow guests to see their points balance and upcoming stays from the lock screen of their device, and to quickly launch the app.


The app has also recently launched booking features allowing guests to select room enhancements during booking, including rooms with specific views or more space.


IHG One Rewards members to Wi-Fi upon arrival at more than 5,000 IHG hotels worldwide – no separate passwords or logins needed! 


The IHG One Rewards mobile app is the fastest way for guests to book a stay at a hotel and is IHG’s fastest growing booking channel.


To download the IHG One Rewards app, visit the Apple App or Google Play stores.

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