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  • Chidozie Uzoezie

How Fly Delta App is Making Travel Seamless For Passengers

Delta is giving customers more ways to seamlessly plan, book and manage their day of travel on the Fly Delta app with an all-new Today mode experience, improvements to self-service features and new ways to quickly print bag tags.

These new features put the app at the center of the customer journey, equipping them with time-saving, day-of-travel tools to manage their travel with flexibility and control.

Boarding information, upgrade status, baggage location and key self-service resources like same-day changes will now be available directly from the Today tab in the app, making it easier than ever for customers to access key information during their travel day.

MORE WAYS TO MOVE SEAMLESSLY THROUGH THE AIRPORT Later this month, Delta is adding express bag-tagging functionality in Fly Delta that makes it faster to print bag tags at the airport. After checking in on the app, customers can save time by simply scanning a boarding pass and automatically printing tags at a Delta kiosk. The functionality will first be introduced in Detroit, Minneapolis and Atlanta and will roll out soon after in Salt Lake City, Los Angeles and Orlando, with additional locations coming later this year.

The app is regularly updated with the most important information customers need along their journey, even as travel conditions evolve. Customers can access personalized travel requirements based on their itinerary to ensure they always have the latest updates, particularly for international travel.

These updates come among other recent customer improvements anchored in the app, including the recently announced Delta-TSA PreCheck® express lobby and dedicated bag drop that uses facial recognition technology to allow customers with the Fly Delta app and a TSA PreCheck membership to travel seamlessly from curb to gate, without having to show a boarding pass or a driver’s license.

Fly Delta is the customer’s ultimate travel companion. Download Fly Delta via the Apple App Store or Google Play.

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