Nigeria's Dana Air has apologized to its esteemed customers who have been affected by the recent flight cancellations they experienced due to reduced capacity.
In a statement signed by its management, the airline said "We wish to apologize to our guests for the cancellation of some of our flights recently due to reduced capacity."
"While we are making efforts to get back to the full strength of our schedule, we have made necessary arrangements to re-protect some of the affected passengers on other airlines, while others will be rescheduled to their preferred future flights at no extra cost."
"At Dana Air, the safety of our guests remains the first consideration in all facets of our operations and we do sincerely regret all the inconveniences these cancellations might cause.
We thank you once again for choosing to fly with us." the statement said.
Affected customers can reach Dana Air on all their social media platforms. The airline’s 24/7 customer service team will also be available on WhatsApp 0701190363, Phone: 012809888 and email: email@example.com to assist customers with necessary information.