• Chidozie Uzoezie

Emirates Re-opens Lounges with Redesigned Service

To enhance the travel experience of passers, Emirates is re-opening its lounges around the world beginning with the Emirates lounge in Cairo International Airport.

In the coming weeks, customers can look forward to once again enjoying Emirates lounge services in other destinations including New York’s JFK International and Manchester Airport.

The airline has redesigned its lounge offering and introduced additional health and safety measures. The new protocols will be rolled out in each lounge.

The buffet offering will be changed to an a la carte service with contactless menus activated by QR code. Throughout the day, lounge staff will sanitize each seat and table after customers leave. In addition, the lounge will be sanitized and fumigated regularly.

All employees working in the lounge will be wearing masks and social distancing protocols are in place throughout the lounge. The seating capacity will be halved as every other sofa seat is left unoccupied.

To ensure food safety, catering staff will be wearing masks, gloves, and personal protective equipment (PPE). Newspaper, magazines, and other reading materials will not be available to minimize the risk of infection by touch.

The Emirates lounge in concourse B in Dubai International airport is also open with a redesigned service and designated First Class area.

Emirates customers can travel with peace of mind with the airline’s flexible booking options and multi-risk travel insurance including COVID-19 cover with every flight.

Emirates has also implemented a comprehensive set of measures at every step of the customer journey to ensure the safety of its customers and employees.

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