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  • Chidozie Uzoezie

Delta Wins Record 10th Business Travel News Award



For the 10th year in a row, corporate travel professionals have named Delta the No. 1 airline in the annual Business Travel News Airline Survey, with significant improvements over the airline’s already-leading 2019 scores.


The survey asks corporate travel professionals to rank airlines on a number of important attributes, from customer service to distribution.


This year, the survey also asked participants to rank how well each airline responded to the COVID-19 pandemic, including overall response, effective communication, and flexibility.


Delta earned its top marks for pandemic response, customer service, and communication, while also improving its score substantively in all other categories.


Again this year, Delta led in all categories, and is the only airline to sweep all categories for seven consecutive years.


Delta is the only airline in survey history to win 10 consecutive times, thanks to its industry-leading employees.


Delta’s actions in 2020 have been guided by the airline’s “listen, act, listen” approach, which includes hearing customer feedback, taking action, and then listening.


Based on survey feedback, some of the actions Delta customers have most valued in 2020 include blocking of middle seats, flexible booking and rebooking, and Rigorous mask compliance.


Business Travel News is the leading global source of business travel information and intelligence, reaching more than 44,000 corporate executives who are responsible for setting travel policy, managing and buying business travel/meetings for their companies.

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Comments (25)

Гость
21 сент. 2022 г.

We just booked our QATAR 🇶🇦 HÔTEL yesterday for 2 différent short stars of 2 nights and 3 nights for the Final… https://www.14sb.com/fifa-world-cup-hotels.html . Not exactly cheap but ok price for 4.5 Stars luxury and in Doha Center City! Thanks and Good Luck everyone! Vamos MEXICO!

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Гость
30 сент. 2022 г.

Wow! Stunning! Hilton seems to be taking Africa by storm. Just a couple of years back, they opened the first ever in Eswatini.

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kasarokcaesar
24 окт. 2022 г.

Wonderful event and topics discussed, hopefully we see the manifestations in our African airline businesses in the nearest future. Kudos to you all.

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Гость
10 нояб. 2022 г.

Hi, I'm Lucy. Please how do I embark on my travel/ tour business. I am newbie and help..

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Гость
18 нояб. 2022 г.

Prices in the Sol Torremolinos Don Pablo are the same than two weeks ago.

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Гость
04 дек. 2022 г.

Good location astounding but the staffs are rude and they make me wait so long for the service. They charge me more than what is on the website and did not refund me the manager is not helping with the issue


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Гость
15 дек. 2022 г.

WoW. Amazing Review. 👍

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Гость
07 янв. 2023 г.

I spent the holidays here, I don't know why but during the holidays their reception smells like a piss Id rather not spend my special occasions here

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Гость
07 авг. 2023 г.
Ответ пользователю

Where is here.

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Гость
27 янв. 2023 г.

Thank you for sharing such a detailed review about ethiopian airlines in your post. I am an avid traveller and keep reading flight reviews to assess the options available. Your review particularly drew my attention because you have shared so many pictures to capture every aspect of the flight experience. It is a very nice effort.


More Info : https://www.cleartrip.ae/flight-booking/ethiopian-air-airlines.html

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Гость
27 февр. 2023 г.

I am really tempted to book the next ethiopian airlines ticket and relive your journey. The pictures shared with the post also reflect that you truly enjoyed the travel. Great post! I also like the fact that you have covered nuances about the food and entertainment service through the pictures. It helps people know what to expect on their travel by this airline.


More Info : https://www.cleartrip.ae/flight-booking/ethiopian-air-airlines.html


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