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  • Chidozie Uzoezie

Delta to Introduce High-speed Wi-Fi and Personalized IFE

With plans to outfit nearly all Delta’s domestic mainline fleet with high-speed connectivity by the end of 2022, customers can expect an experience during travel that’s closer to what they would have at home.

It’s all part of the airline’s effort to make the customer experience onboard stress-free, personalized and enjoyable from take-off to touch-down.

The airline plans to outfit more than 550 aircraft with high-speed, streaming-quality Wi-Fi service by the end of 2022, with all of Delta’s Airbus A321ceo, Boeing 737-900, and 757-200 fleets outfitted by the end of 2021.

Select aircraft from the carrier’s Airbus A321neo, A220-300, A320ceo, A319, and Boeing 737-800 fleets will begin installation in 2022.

Beginning in June, customers will be able to purchase access to high-speed Wi-Fi onboard Viasat-equipped aircraft for a simple and consistent $5 per device, per flight.

Delta’s investment paves the way for offering Free Wi-Fi in the future. By equipping the right technology to the right fleet, the airline is ensuring it can support a free service in the future that can adapt as customer expectations change.

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