Just 24 hours after suspending operation, Nigeria's Dana Air has commenced the operational audit as advised by the Nigerian Civil Aviation Authority (NCAA) and is fully cooperating with the NCAA to ensure a quick return to flight operations.
It'll be recalled that the Nigerian Civil Aviation Authority (NCAA) had yesterday suspended Dana Air to allow it conduct safety audit on the airline.
In a statement, the airline said "operational Audits are regulatory and airlines are required to suspend their operations when the regulator calls for it and we are confident that having been successful in previous audits, we will come back even stronger and better.
The audit is also an opportunity for us to prove once again and reassure our guests, clients and partners that we remain strong, safe, efficient and reliable.
As an airline, we are not insulated from the multiple challenges airlines and the aviation industry is grappling with daily which include the recent skyrocketing cost of aviation fuel at N830/ltr, unavailability of forex, Ground Handling services, inflation, multiple taxation amongst other operational challenges which airlines have made frantic efforts to communicate to the flying public and the government.
While this short stay off the market remains painful and heartbreaking for us, our customers, clients and partners, we remain very hopeful and very confident of our position.
Our offices will remain open to our travel partners, clients and our customer service will still be operational 24/7 as always to assist customers with necessary information."
Customers with unused tickets have been advised to apply for refunds by sending an email to contact@flydanaair.com with their details and the airline will try and resolve in a timely manner.
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Wonderful event and topics discussed, hopefully we see the manifestations in our African airline businesses in the nearest future. Kudos to you all.
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Prices in the Sol Torremolinos Don Pablo are the same than two weeks ago.
Good location astounding but the staffs are rude and they make me wait so long for the service. They charge me more than what is on the website and did not refund me the manager is not helping with the issue
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I spent the holidays here, I don't know why but during the holidays their reception smells like a piss Id rather not spend my special occasions here
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