Dana Air Commences Operational Audit, Promises to Return Soon
Just 24 hours after suspending operation, Nigeria's Dana Air has commenced the operational audit as advised by the Nigerian Civil Aviation Authority (NCAA) and is fully cooperating with the NCAA to ensure a quick return to flight operations.
It'll be recalled that the Nigerian Civil Aviation Authority (NCAA) had yesterday suspended Dana Air to allow it conduct safety audit on the airline.
In a statement, the airline said "operational Audits are regulatory and airlines are required to suspend their operations when the regulator calls for it and we are confident that having been successful in previous audits, we will come back even stronger and better.
The audit is also an opportunity for us to prove once again and reassure our guests, clients and partners that we remain strong, safe, efficient and reliable.
As an airline, we are not insulated from the multiple challenges airlines and the aviation industry is grappling with daily which include the recent skyrocketing cost of aviation fuel at N830/ltr, unavailability of forex, Ground Handling services, inflation, multiple taxation amongst other operational challenges which airlines have made frantic efforts to communicate to the flying public and the government.
While this short stay off the market remains painful and heartbreaking for us, our customers, clients and partners, we remain very hopeful and very confident of our position.
Our offices will remain open to our travel partners, clients and our customer service will still be operational 24/7 as always to assist customers with necessary information."
Customers with unused tickets have been advised to apply for refunds by sending an email to email@example.com with their details and the airline will try and resolve in a timely manner.