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  • Chidozie Uzoezie

Dana Air Apologizes to Passengers for Flight Cancellations

Dana Air has apologised to its customers for the recent flight cancellations experienced recently due to operational challenges.

The airline's Head of Corporate Communications, Kingsley Ezenwa during an interview said, the patronage and support from our customers has been huge and we are deeply sorry for the cancellations that our customers experienced recently due to operational challenges.''

While we regret the disruption to their travel and understand the frustration and inconveniences this has caused, It's important to emphasize that safety remains our utmost priority in every consideration.''

On the disembarkation of its Abuja bound passengers, the Dana Air spokesman said, ''the Pilot in Command noticed an indication in the cockpit and the parameters were not right for him to take off, so had to taxi back to base in line with our strict safety standards and recommended practices. ''

''Passengers on the affected flight were offered compensations and options from refund, to rescheduling or reprotection while the rest opted to fly later that evening.''

''We recognize the profound responsibility we carry towards our customers and staff and wish to reassure our customers that Dana Air will never compromise on safety or toil with the well-being of our passengers and employees.''

''We urge our esteemed customers to always support and encourage best practices not just in the aviation industry but across every facet of service delivery as Dana Air will consistently adhere to recommended and global best practices, ensuring the safety of our guests at all times.''

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Comments (25)

Sep 21, 2022

We just booked our QATAR 🇶🇦 HÔTEL yesterday for 2 différent short stars of 2 nights and 3 nights for the Final… . Not exactly cheap but ok price for 4.5 Stars luxury and in Doha Center City! Thanks and Good Luck everyone! Vamos MEXICO!


Sep 30, 2022

Wow! Stunning! Hilton seems to be taking Africa by storm. Just a couple of years back, they opened the first ever in Eswatini.


Oct 24, 2022

Wonderful event and topics discussed, hopefully we see the manifestations in our African airline businesses in the nearest future. Kudos to you all.


Nov 10, 2022

Hi, I'm Lucy. Please how do I embark on my travel/ tour business. I am newbie and help..


Nov 18, 2022

Prices in the Sol Torremolinos Don Pablo are the same than two weeks ago.


Dec 04, 2022

Good location astounding but the staffs are rude and they make me wait so long for the service. They charge me more than what is on the website and did not refund me the manager is not helping with the issue


Dec 15, 2022