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  • Chidozie Uzoezie

COVID-19: Star Alliance Restores Confidence to Air Travellers

With the aviation industry facing the greatest challenge in its history, Star Alliance and its member airlines have taken steps to make travel more accessible and restore confidence in air travel.

Building upon the successful launch of its Travel Information Hub, Star Alliance, has unveiled a series of useful upgrades to now help passengers plan multi-stop itineraries.

This unique alliance service was created to help customers navigate the ever-changing international travel landscape as a result of the COVID-19 pandemic.

The tool provides specific health and hygiene measures presented across all elements of the customer journey.

In its most recent iteration, the Star Alliance Travel Information Hub now provides customers travelling with Star Alliance member airlines a broader and more personalised user experience.

Customers may now:

1. Enter two-segment journey details (two airlines, three airports). Previously, only a query of a single airport, and a single airline was allowed.

2. Utilize the Travel Information Hub in four additional languages. In addition to English, customers can now use the tool in Chinese, French, German and Spanish.

3. Avail themselves of an email function to share their findings with others. This is a particularly helpful feature for friends, colleagues, and travel professionals to assist customers by researching on their behalf.

More features, and more airports are being added continuously, with the Alliance pledged to continue to offer the most digitally advanced, premium travel experience to customers.

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Comments (25)

Sep 21, 2022

We just booked our QATAR 🇶🇦 HÔTEL yesterday for 2 différent short stars of 2 nights and 3 nights for the Final… . Not exactly cheap but ok price for 4.5 Stars luxury and in Doha Center City! Thanks and Good Luck everyone! Vamos MEXICO!


Sep 30, 2022

Wow! Stunning! Hilton seems to be taking Africa by storm. Just a couple of years back, they opened the first ever in Eswatini.


Oct 24, 2022

Wonderful event and topics discussed, hopefully we see the manifestations in our African airline businesses in the nearest future. Kudos to you all.


Nov 10, 2022

Hi, I'm Lucy. Please how do I embark on my travel/ tour business. I am newbie and help..


Nov 18, 2022

Prices in the Sol Torremolinos Don Pablo are the same than two weeks ago.